Cloud Computing Solutions

Cloud Computing Solutions

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Okanagan Help4Biz is an Authorized Partner of SherWeb, providing access to cloud-based computer technology. 

Image Security 713x350Security and reliability

Exchange Online helps protect your information with advanced capabilities. Anti-malware and anti-spam filtering protect mailboxes. Data loss prevention capabilities prevent users from mistakenly sending sensitive information to unauthorized people. Globally redundant servers, premier disaster recovery capabilities, and a team of security experts monitoring Exchange Online around the clock safeguard your data. And with a guaranteed 99.9% uptime, financially-backed service level agreement, you can count on your email always being up and running. 

Stay in control

Image Control 713x350


Maintain control over your environment while gaining the advantage of
hosting your email on SherWeb servers. Manage your organization efficiently with the Exchange admin center, an easy-to-use, web-based interface. And IT-level phone support is available to you 24 hours a day, 7 days a week.




Image Easy 713x350Easy to use and maintain

It’s easier than ever to provide your users with the business email they need to stay productive. Automatic patching eliminates the time and effort of maintaining your system. Give your users an In-Place Archive, so they can keep all their important data in one place. And provide them with anywhere access to email, calendar, and contacts on all major browsers and across devices. Integration with Outlook means they’ll enjoy a rich, familiar email experience with offline access. 

What does Hosted Exchange mean?

Hosted Exchange is a version of Microsoft Exchange Server that is delivered and accessed from a remote server or through a cloud service provider. It is a Microsoft Corporation proprietary product that provides the same and enhanced functionality of a standard exchange server, but with a different delivery model.

Hosted Exchange is also known as Exchange Online.

If you currently work or have worked in a corporate environment, it’s a good chance that you were using a Microsoft Exchange powered e-mail solution. Exchange is running on e-mail servers in a vast majority of the business world these days. Many of these servers are administered and maintained by the company I.T. department. Since an Exchange server can handle tens of thousands of e-mail accounts, it’s meant for small business sized companies and up. By itself, a dedicated Exchange server is overkill for most individuals: you don’t need the horsepower and capacity that comes along with the job of maintaining it for a single user.

Hosted Exchange is a viable option for those individuals that want to harness the power of an Exchange server but don’t want to pay for a full server license, buy the appropriate hardware and deal with the maintenance. Much like the web hosting industry where a company bundles many customers on a single web server, Exchange hosting (or Hosted Exchange) is a cost-effective option for individuals. The Exchange service provider bundles many customer mailboxes on a single Exchange server for a monthly or yearly fee. 

What does Hosted Exchange provide? 

Obviously, you have a centralized e-mail server with a hosted Exchange plan, the same as you have with Gmail, Yahoo! Mail and the like. There are a few key differences however; some may help you decide if you need a hosted Exchange plan or not. 

One key feature is that Exchange provides not just your mail and all of your e-mail folders, but your Calendar appointments, Contacts, Notes and Tasks. With one single client connected to Exchange, you can keep all of these artifacts in sync. The ability to have all of this information stored, integrated and backed up in one central location is a good reason to have a hosted Exchange account. 

The second reason is the support for Direct Push synchronization. This is the ability to have all of my information on the Exchange server sent to my many mobile devices in near real-time. I don’t have to worry about a manual send and receive function, nor do I need to synchronize my clients with the Exchange server: it simply stays in sync.   

If you’re on the road and want to always be up to date with your e-mail, contacts, appointments, notes and tasks, a hosted Exchange plan with the right mobile device can definitely boost your productivity at a reasonable price.

Contact us to learn more about our Hosted Exchange Bundles and find a solution to your challenge. 

Microsoft Visio Pro for Office 365


Microsoft Visio Pro for Office 365, available as a subscription through Microsoft Office 365, includes the same capabilities as Visio Professional 2016. In addition, it allows each user to install Visio on up to five PCs running Windows 10, Windows 8, or Windows 7. It automatically installs the latest updates (both feature and security) for the duration of the subscription.

Get started with diagramming easily



Get started with diagramming easily


Get a jump-start on diagramming with a set of pre-crafted starter diagrams and contextual tips and tricks.





Create professional diagrams quicklyCreate professional diagrams quickly


Take advantage of 70 built-in templates and thousands of shapes that meet industry standards, including:


  • Business diagrams, such as flowchart, timeline, PivotDiagram, and organizational chart.
  • Process diagrams, such as cross-functional flowcharts, IDEF0 (Integration Definition for Process Modeling), BPMN (Business Process Model and Notation) 2.0, and Microsoft SharePoint workflows.
  • IT diagrams, such as ITIL (Information Technology Infrastructure Library), Active Directory, detailed network, and rack.
  • Software and database diagrams, such as database notation, website map, and UML (Unified Modeling Language) 2.4.
  • Operations diagrams, such as Six Sigma, plumbing and piping plan, and value stream map.
    Engineering diagrams, such as electrical, circuits, and systems. Refreshed templates include Institute of Electrical and Electronics Engineers (IEEE) compliance.
  • Maps and floor plans, such as HVAC (heating, ventilation, and air conditioning), office layout, site plan, and space plan. Refreshed templates include over 600 shapes that appeal to modern tastes and 400 smart shapes that help boost productivity.


Use a simple wizard to automatically create diagrams from data, starting with organizational charts.



Customize and complete diagrams quicklyCustomize and complete diagrams quickly


Customize professional-looking diagrams using a rich set of effects and themes and apply a completely different look to your design in just a few clicks.

Perform common diagramming activities (change shape, auto align and position, or duplicate and reorder pages) with an intuitive experience while preserving the metadata and connections of the shapes.


Bring diagrams to life with data linkingBring diagrams to life with data linking


Visualize real-time data in the context of an organizational structure, IT network, manufacturing plant, or complex business processes to obtain the whole picture. Link Visio shapes to multiple data sources including Microsoft Excel, Microsoft Excel Services, Active Directory, Microsoft SQL Server, Microsoft SQL Azure, and Microsoft SharePoint Lists and Business Connectivity Services.

  • Reveal patterns and meaning in your data with data graphics, such as vibrant icons, symbols, colors, and bar graphs.
  • Get an always-up-to-date view of your data by keeping your diagram connected to the data source, so that your shape formatting will automatically update to reflect any changes in the underlying data.
  • Take advantage of the new one-step connectivity with Excel table and swap data graphics to your preference with one click.


Define, enhance and democratize processes efficientlyDefine, enhance and democratize processes efficiently


Document processes with the standard notation of your choice. With over 20 process templates, Visio offers a one-stop solution of process types—BPMN 2.0, SharePoint workflow, value stream mapping, and EPC.

Take advantage of an intuitive experience of sub-process creation and drive cross team synergy.

Check diagrams using built-in or customizable validation rules to ensure that diagrams are constructed in accordance with general diagramming best practices, industry standards or compliance needs.
Use Visio Services in Office 365 to share and communicate your processes visually across the enterprise, or to monitor process activities using live data connectivity.

Screenshot of a Visio diagram showing the ribbon and two people commenting.

Collaborate easily as a team on diagramsCollaborate easily as a team on diagrams


  • Enable others to add comments to a diagram or a shape from virtually any device, whether through Visio or through a browser using Visio Services (requires SharePoint or Office 365). Get visual indicators of what shapes others are working/commenting on and easily sync diagrams when saving.
  • Streamline teamwork and reduce the risk of errors by allowing two or more people to work on the same diagram in a single file at the same time.
  • Get immediate clarification on feedback by initiating an instant messaging (IM) conversation or audio/video call with reviewers right from within Visio. (Requires a compliant IM application, such as Microsoft Skype for Business or Microsoft Lync.)





Communicate one version of truth—through a browser



Communicate one version of truth—through a browser


  • Share your diagrams for broader consumption through a browser, even with people who don't have Visio installed—through Visio Services in Office 365.
  • As your underlying data refreshes, your diagrams are refreshed in the browser.




Secure diagrams with Microsoft file protection technologiesSecure diagrams with Microsoft file protection technologies


Prevent information leakage using Information Rights Management (IRM) protection which provides persistent protection of e-mail messages and attachments, documents and diagrams.




Leverage an Office-like experienceLeverage an Office-like experience


Take advantage of Office experience innovations such as Dark Themes, Delve, Tell Me, and High DPI support to accommodate various diagram creation and collaboration needs.






Get Office 365 benefits Get Office 365 benefits


  • Get users up and running quickly with application streaming technology.
  • Simplify your deployments by having the latest patches and updates installed automatically. You can also choose to delay installations using a centralized policy to allow for compatibility testing where necessary.
  • Enable users to work from the computer of their choice. They can install Visio on multiple PCs and even temporarily install Visio on kiosk computers while they’re travelling.
  • Benefit from integration with other Office 365 services, such as presence and instant messaging (IM) integration through Microsoft Skype for Business or Microsoft Lync and Skype for Business Online.



Microsoft Dynamics CRM Online available through Okanagan Help4Biz an Authorized SherWeb Partner.

Microsoft Dynamics CRM Online



Imagine a suite of easy-to-learn and easy-to-use business solutions tailored to your market, designed for your business size, and dedicated to growing your business through happy customers. Microsoft Dynamics offers a full range of software focused on delivering business insights that matter to both you and your customers.




Stay focused. Win faster. Build trust.

The way customers interact with businesses has fundamentally changed. Today’s customers are connected via mobile devices, plugged into their social network and doing their own research. Your sales team must adapt to the new customer journey—building deeper relationships with customers and personalizing every interaction.

With Microsoft Dynamics CRM, your sales teams can sell more effectively in this new era. By providing the essential insight, guidance, and tools that salespeople need, you can focus on the right customers and priorities, win faster by collaborating with colleagues and build a trusted relationship with customers through personalized and relevant engagements.



What is Microsoft Dynamics?

Microsoft Dynamics business solutions energize and empower customer engagement with real-time information and collaboration. As the world grows smaller and more complicated, technology plays an important role and enables individuals to drive their vision while also helping organizations to manage their end-to-end business processes.

From customer relationship management (CRM) software to enterprise resource planning (ERP) and from supply chain management to business intelligence and reporting, Microsoft Dynamics has a business solution that's just right for you.

And when you combine Microsoft Dynamics with Office, Skype, and Yammer, you can connect instantly with your teams. With Microsoft Dynamics, you can add collaboration and productivity to any device, anywhere.


Customer engagement through CRM systems

Positive customer experience is an increasingly important ingredient for companies to win and retain customers. Customer engagement solutions with Microsoft Dynamics CRM help companies deliver exceptional customer experiences, creating long-term relationships based on knowledge and trust.


Sales by Microsoft Dynamics provides a complete and intuitive solution that can help salespeople be more productive so they can focus on what's most important—delivering amazing customer experiences.

Planning and management

Lead your sales teams with confidence.


Plan & Manage Your Performance with Microsoft Dynamics CRM Online. Hit your numbers by setting goals, monitoring results, and providing feedback and coaching in real-time. Motivate sales reps through creative and fun team-based competitions, with FantasySalesTeam, from Microsoft. Ease on-boarding and align sales behaviour with best practices by using business process management and interactive help and documentation. 


Content collaboration

Win over customers with personalized content.


Create personalized sales documents as a team with automatic document generation and real-time co-authoring. Manage contextual CRM documents across SharePoint, Office 365 Groups, and OneDrive for Business. Relevant content comes to you with Delve based on what you are working on and who you’re working with. 

Mobile sales

Stay connected to customers anytime, anywhere.


Work on the go with Microsoft Dynamics CRM Online.Work on the go with rich, modern mobile apps that provide contextual news and social data and task flows for quickly completing frequent activities. Quickly manage data using intuitive natural language voice commands to create new records, schedule meetings, set reminders and find information. Get work done anytime, anywhere with mobile apps that work online or offline.

Sales intelligence


Gain insight into your business and proactively anticipate customer needs.


Gain better insight into your business with Microsoft Dynamic CRM Online.


Sell smarter with cross-sell recommendations and lead scoring embedded inside CRM and trending documents inside CRM dashboards. Discover new insight with Power BI’s pre-built, interactive dashboards and reports, advanced visualizations and natural language Q&A. Gain visibility into sales performance with at-a-glance dashboards and contextual charts inside CRM. 


Explore our other solutions:

Marketing Resource Management


Streamline marketing operations. 

Integrate marketing planning, budgeting and tracking across all channels, including email, digital, social, SMS, and traditional. Manage projects, digital assets, workflows, and approval processes across your team and other departments and agencies—all from a single platform.  

Multichannel Campaigns


Design your customer journey. 


Engage customers with personalized, multichannel campaigns. Microsoft Dynamics Marketing visual campaign designer lets you drag and drop to create and manage campaigns in a single window --- across email, digital, social, SMS and traditional. 

Your organization can easily design, test and launch contextual, personlized email and SMS marketing campaigns in a visual editor. Microsoft Dynamics Marketing enable marketers to test email on different devices to determine the most effective campaigns. 

Marketing Intelligence

Demonstrate results and impact. 

Microsoft Dynamics CRM Online integrates with all the tools from Office 365.


Measure pipeline and revenue across every marketing investment to get a true view of your return on investment (ROI). Empower your marketers with access to data through personalized role-based dashboards and get a clear overview of marketing results so you can quickly judge performance. Make reporting easy by giving marketers familiar tools, including Excel and Power Bl, for real-time reporting. 


Lead Management and Scoring


Build your sales pipeline and drive revenue.

Manage your sales opportunities all in one place.

Increase sales-ready leads with advanced lead management and lead scoring. Boost prospect interest through multistage, trigger-based nurture programs that deliver personalized content and offers. Combine your sales and marketing funnel to better serve sales. 

Sales and Marketing Collaboration


Empower your sales team. 

Strengthen your marketing and sales synergies by providing sales teams with visibility into the marketing calendar and provide actionable input. Sales can now get mor insights into campaigns and targeting. And both sales and marketing can share the same view of the customer journey.  



The service capabilities for Microsoft Dynamics CRM empower companies to deliver end-to-end, self, assisted and onsite service. Our industry leading technologies, including machine learning, IoT and analytics, give our purpose-built solution the breadth and depth necessary for your organization to meet the challenges of an evolving customer service landscape – and position your brand to capitalize on an everything-as-a-service economy.


In a socially connected world, interaction with customers is key to growing your business. Social engagement can happen anytime, anywhere. Microsoft Social Engagement is a powerful CRM service that puts cutting edge tools in the hands of your sales, service, and marketing teams. Connect on social media with customers, fans, and critics to gain insight regarding how people really feel about your business. 


SherWeb Building Front






Wondering about SherWeb?


Over the years, SherWeb has become one of the most renowned and respected hosted services leaders in the cloud industry.  Since 1998, SherWeb has been helping businesses increase agility and trim IT overhead with their best-in-class cloud services. 


First rated in customer care and technical support, the SherWeb team offers high quality Microsoft hosted services as well as solutions developed in house at the forefront of hosting technologies to more than 25,000 customers around the world spread out in over 100 countries. SherWeb also has a growing network of 4,000 partners who successfully resell their affordable and customizable cloud services around the world.

Day after day, SherWeb's highly skilled employees are working in synergy to satisfy its constantly growing half a million user base, making it a top North American hosting business in the providing of cloud computing hosted services. 


What differentiates SherWeb from other providers beside its proven knowledge of the industry is its visionary thinking and meticulousness that made it possible to be one of the first to launch Hosted Exchange 2007 and one of the few to offer Hosted Exchange 2010 and SharePoint 2010 to this day. 


With SherWeb-powered solutions, Okanagan Help4Biz delivers highly productive and cloud-based Microsoft environments that reduce the costs and administrative time associated with an on-premise solution. 


Today, more than 25,000 customers in over 100 countries are working more productively thanks to the added value they build into our wide range of SaaS, IaaS and PaaS solutions. 




Get the most secure Office for your business ...


Office  365 SherWeb header



Office 365. Office when and where you need it. Work anywhere, anytime, on any device. Office 365 is ready when you are.



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Now includes the all-new Office 2016 apps!

  • Access files anywhere—online or offline

  • Get monthly security updates & feature releases

  • Use the web version of Office—with rich features



Office 365 Image AcrossDevicesYour go-to Office—anywhere

Whether you’re working in your office or on the go, you get a familiar, top-of-the-line set of productivity tools. Office applications —always the latest versions—let you create, edit, and share from your PC/Mac or your iOS, Android™, or Windows device with anyone in real time. 







Image ToolsForProfessionalv2

Tools for the professional

Brand your business-class email address with your company name to build name recognition, and market your business with customized marketing materials that are  
easy to create. Connect better with customers and colleagues with a range of communication tools, from email and IM to social networking and video conferencing.




Microsoft OutlookMicrosoft WordMicrosoft Excel  Microsoft PowerPoint  Microsoft Publisher Microsoft OneDrive for Business Microsoft Exchange Online Skype for Business Online


Add-ons for Office 365: 

Microsoft Visio Pro

Microsoft Dynamics CRM Online


Sherwood Authorized Partner logo

Okanagan Help4Biz is an Authorized Partner of SherWeb, providing access to cloud-based computer technology. We provide Microsoft Business software at an affordable price. 

Wondering About SherWeb? Over the years, SherWeb has become one of the most renowned and respected hosted services leaders in the cloud industry.  Since 1998, SherWeb has been helping businesses increase agility and trim IT overhead with their best-in-class cloud services. Read more ...